NTS Total Care
NTS Total Care is a turnkey service & support solution. Our customers have asked for a more predictable model for their technology needs and we listened. In today's tough economy NTS Total Care is the answer to stressful IT and unpredictable spending that offers a flat monthly fee.
We've invested the time and money to put the proper systems in place to allow us to offer professional IT services for a flat monthly fee that will meet the most stringent budget requirements and the most complex and demanding environments.
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Contact us today at (515) 612-6313 for more information and a free consultation. |
More Inforomation on NTS Total Care - key items are listed here (expand/collapse)
- Unlimited IT Support
- Security Software For All Machines on the Network
- Antivirus
- Antimalware
- Cloud Based Data Backups using NTS Data Defender
- Secure and adheres to regulatory compliance such as HIPPA, HITECH, SOX etc…
- Multiple backups / day (continuous)
- Alerts on all backups or just on error(s)
- Agents for SQL and Exchange are included
- De-duplication and compression are included
- Local backup to disk
- Offsite Secure Cloud Based Backup
- Configurable retention period. Keep data as long as you need - 2 weeks, 4 weeks, 28 days, 2 years
- Throttling capabilities to control bandwidth used for secure offsite backups
- Customer portal to view status of backups
- NTS Digital Technician
- 24/7 Monitoring & Alerting of key business systems and applications
- CPU / Disk / RAM utilization
- Remote remediation with screen share
- Web Surfing Analysis - enables you to see where your bandwith is used
- Anywhere support. Once our agent is on a machine we can connect and support it anywhere it goes.
- Line of Business (LOB) monitoring & alerting
- Physical Hardware Support
- Server Management
- Windows Server OS and Product Patch Management
- Automated Performance Optimization
- Centralized portal with documentation on network, applications and key vendor information
- Preventative Maintenance
- Desktop Management
- Windows Desktop Patch Management
- Automated Performance Optimization
- Software Support
- Assistance with Technology selection and direction
- Montly reporting on key aspects of your systems
- Network Suppport Services
- ISP Management
- Web Host Support
- VPN Support
- Network Management - router, firewall, switches
- Firewall Rule Changes
- Unified Threat Management Services
- Network Component Firmware Updates
- Wireless Device Management
- Remote Access Support
- Exchange Support
- SQL Support
- Mobile Device (Smart Phones, iPad, etc...) Exchange Email Support
- FREE setup of new laptops and desktops
- SPAM filtering so your inbox does not get cluttered with un-wanted SPAM email
- Quarterly Status Meeting
- Microsoft Contract Management
